Privacy policy

🔒 Privacy Policy

Last updated: [27 May 2025]

This Privacy Policy describes how AnMar Pharmaceutical and Food Services Ltd (“AnMar PFS”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

1. Who We Are

We are AnMar Pharmaceutical and Food Services Ltd ('AnMar PFS"), a UK-based business specialising in high-quality supplements and wellness products. Our registered office is located in the United Kingdom.

For any privacy-related concerns, please contact us at:
📧 privacy@AnMarpfs.com

2. Information We Collect

When you visit the Site, we may collect the following personal data:

  • Name, address, email address, and phone number

  • Payment information (via secure payment providers)

  • Order details and purchase history

  • IP address, browser type, and device data

  • Marketing preferences (if opted in)

We collect this data to fulfil orders, manage customer service, and improve your shopping experience.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you (e.g. order updates, customer service)

  • Send marketing emails (if you opt in)

  • Comply with legal obligations (e.g. tax or fraud prevention)

4. Sharing Your Information

We share your personal data only with trusted third parties to help us provide our services:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g. Stripe, PayPal, Klarna)

  • Delivery services (e.g. Royal Mail, couriers)

  • Marketing tools (e.g. email platforms if used)

We do not sell your data to any third parties.

5. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of data processing

  • Withdraw your consent at any time

To exercise your rights, contact us at privacy@AnMarpfs.com.

6. Data Retention

We retain your data only for as long as necessary to fulfil our purposes, including legal, accounting, and reporting obligations. Order information is typically retained for 6 years for UK tax compliance.

7. Cookies

We use cookies to enhance your browsing experience, analyse traffic, and provide relevant content. You can manage your cookie preferences in your browser settings.

8. Security

We implement appropriate security measures to protect your data. While no method is 100% secure, we follow best practices to prevent loss, misuse, or unauthorised access.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised date.

10. Contact

If you have questions or concerns, contact us at:
📧 privacy@AnMarpfs.com