Shipping policy
🚚 Shipping Policy
Last updated: 27 May 2025
At AnMar Pharmaceutical and Food Services Ltd (“AnMar PFS”), we are committed to delivering your order promptly and reliably. Please review the following shipping information before placing your order.
📦 Order Processing
All orders are processed within 1–2 business days (Monday to Friday), excluding public holidays. You will receive a confirmation email once your order has been dispatched.
🇬🇧 UK Shipping Options
We currently deliver to all UK addresses using tracked courier services.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Tracked | 2–4 business days | £5.99 (Free on orders over £50) |
| Express Tracked | 1–2 business days | £8.99 |
Delivery times are estimates and may vary depending on your location and courier performance.
📦 Dropship Fulfilment
Many of our products are fulfilled directly from trusted UK-based suppliers. This may result in items arriving in separate packages if you order multiple products.
We work closely with our partners to ensure quality, efficiency, and timely delivery on every order.
❗ Delivery Issues or Delays
If your parcel is late, please first check:
-
Your dispatch email for tracking information
-
Your address confirmation at checkout
-
With household members or neighbours in case of missed delivery
If you still have concerns, contact us at support@AnMarpfs.com and we’ll assist you promptly.
🚫 Missed Deliveries / Returns to Sender
If a package is returned to us due to:
-
An incorrect or incomplete address
-
Delivery refusal
-
Non-collection from depot
We can:
-
Re-send the parcel once a re-shipping fee is paid, or
-
Refund the product cost (excluding original shipping fees)
📨 Contact Us
If you have any questions about shipping, please get in touch:
📧 support@AnMarpfs.com
